Automatic Touchphone Surveys
With technology from Database Systems Corp., we can develop your ivr phone survey applications using our interactive voice response IVR solutions. Surveys can be initiated by outbound phone calls or can be a response to callers. Using our PACER phone system with the smart message dialer and survey software, we can call your survey prospects and play a highly focused and custom greeting. We then can give your survey audience the option to take your survey or even talk with a representative, leave a voice message, hear additional information, or simply decline to participate in the survey. The survey can accept touchphone response or can record each question response for later analysis.
The following are articles relating to survey techniques and touchphone survey products and services.