| MTD |
Mortgage Telemarketing Dialer |
| NDK |
Network Development Kit |
| NETWORK |
LAN, WAN, Internet |
| ODBC |
Open Data Base Connectivity |
| OOP |
Object Oriented Programming |
| OPD |
Outsource Predictive Dialing |
| OPT |
Opt Out Automatic IVR Do Not Call |
| PAS |
Phone Answering Services |
| PC |
Personal Computer with Windows
operating system |
| PPC |
Political Phone Campaign |
| PLS |
Phone Store Locator System |
| POW |
Pacer Over Web |
| PSS |
Phone Survey Software |
| RED |
Real Estate Dialer |
| RACC |
Remote Access Call Center with Remote Agent Support |
| SMD |
Smart Message Dialing |
| SON |
Security Over Net |
| TAH |
Telemarketing At Home / Telemarketing From Home |
| TAS |
Telephone Answering System |
| Thin Client |
NDK component residing on a PC |
| TFO |
Toll Free Outsourcing |
| TFPS |
Toll Free Phone System |
| TMO |
Telemarketing Outsourcing |
| TM |
Telemarketing |
| TS |
Telesales |
| TSR |
Telemarketing Service Rep. AKA Agent, AKA TMR |
| TSV |
Teleservices |
| TTS |
Text To Speech |
| TTV |
Text To Voice |
| UNIX |
A type of computer operating system |
| VBA |
Voice Broadcasting Applications |
| VB |
Voice Broadcasting |
| VBO |
Voice Broadcast Outsource |
| VCC |
Virtual PBX for Virtual Call Center |
| VMB |
Voice Message Broadcast |
| VO |
Voice Overs and Voice Over Talent |
| VPN |
Virtual Private Network |
| VR |
Voice Recording Voiceovers and Voiceover Talent |
| VRU |
Voice Response Unit |
| WAN |
Wide Area Network |
| WINDOWS |
GUI screens typically found in
a Windows operating system environment |
| WOW |
Window On The Web |
| WWW |
World Wide Web |
| 4GL |
4th Generation Programming
Language |
| 1-800 |
Toll Free Phone Numbers |
| 1-900 |
Pay-Per-Call Phone Numbers |