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Tornados - Emergency Warnings
Database Systems Corp. is a leading provider of emergency notification phone systems and services.
If a tornado should threaten your community, our emergency broadcast and warning service can contact your community quickly. With our emergency notification phone service, we can broadcast warning messages to thousands of households in your community warning of catastrophic disasters including tornados and high wind storms.
Emergency messages can be simultaneously broadcast in just minutes using our network of emergency phone systems. Pre-recorded tornado warning messages can be played giving households information regarding the tornado and storm location and whether a community evacuation is planned or necessary.
We can send a broadcast warning to specific neighborhoods or communities in the event of a tornado and provide priority delivery of these messages to those households that are in the immediate path of these storms.
Multiple messages can be delivered to different members of the community based upon proximity to the path of the storm. Calls can be directed to operators that are standing by to handle special individual emergencies.
Emergency dispatch messages can also be broadcast seeking volunteers or special assistance from emergency personnel.
Other applications include warning residents when the danger of a tornado is at a high level. Travel and activity restrictions can likewise be broadcast using this service.
Tornado Warning messages sent to households in this fashion can be simple warnings with specific or general instructions. If the community needs feedback from the call, an IVR (a href="http://www.call-center-tech.com/interactive-voice-response.htm">interactive voice response) can be programmed into the message allowing the person to either acknowledge the call or to contact someone.
Messages can vary based upon proximity to the event, with different degrees of broadcast warning and instructions.
Contact DSC Today to learn more about our emergency notification phone systems and tornado phone warning services.
Customer Profile - American Red Cross
"Each year, the American Red Cross responds immediately to more than 70,000 disasters, including house or apartment fires (the majority of disaster responses), hurricanes, floods, earthquakes, tornadoes, hazardous materials spills, transportation accidents, explosions, and other natural and man-made disasters." - www.redcross.org
The American Red Cross chose Database Systems Corp. to provide our 911 broadcast phone system for emergency notification. The Red Cross uses this system for internal phone notification to alert its key employees and emergency response personnel during a disaster such as a hurricane or tornado. Using our inbound IVR included with this emergency broadcast system, Red Cross personnel can record messages over the phone and transmit these messages to selected groups.
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Tornado Dialer Warning Applications
The following are just a few of the applications for this emergency dialer phone warning system:
- Contact Community Administrators
- Warn Local and Remote Communities
- Communicate Evacuation Routes
- Notify Residents of Nearest Shelters
- Contact Traffic Administrators
- Contact Emergency Response Teams
- Notify Communities of Curfews and Blackouts
- Notify Community of Road Closures
- Request Volunteers In Specific Threatened Area
- Broadcast Event Cancellation Notices
- Notify Community of Power or Utility Outages
How To Use Our Service?
This tornado warning and emergency broadcast service is easy to use. Calls can be initiated from our website or can be activated by phone. If you purchase our system, activation can be initiated using our easy-to-use wizard program.
Touch Phone Activation
Our emergency notification service can be initiated by calling our emergency 800 number and simply entering an account ID and password by touch phone.
Once validated, you can record your message and select from any number of lists of phone numbers (such as EMS personnel).
That's it! We immediately start calling the individuals on the selected list playing the recorded message.
Web Activation
We also provide the same type of activation using our website. Here you also have the ability to maintain your lists as well as create new ones using our mapping systems.
When an emergency arises, you simply record your emergency message offline or use our toll free phone service to record your message.
Next identify your call recipients using a simple list manager or a graphical map display and send us your phone numbers via the internet. We do the rest.
Visit our Web User's Guide to see how this service can be managed and initiated.
Computer Message Activation
Our emergency notification network also supports computer and web connectivity using XML technology. Thus, emergency communication can be initiated from your website or computer by automatically sending our emergency phone system a message containing a list of one or more phone numbers and a message to be sent to these individuals. The message can be text (which is automatically converted to voice) or a voice file.
For further information, visit our Emergency XML messaging web page.
Touch Phone Responses
Unlike some systems that are limited by the number of lines available to perform this emergency dialing, our service is provided to you using a network of phone lines that can deliver your emergency messages much faster.
Our emergency notification system delivers messages to individuals or answering machines and can even allow the call recipient to make touchphone selections.
This may be important if your response center requires a positive acknowledgement from the call recipient such as your EMS crew or emergency response team.
Answering Machine Detection
Another advanced feature of our emergency notification phone system is its ability to not only detect answering machines, but to leave a separate pre-recorded message on this machine. Unlike most message delivery systems, we can detect the end of the answering machines greeting prompt and start playing your message immediately after this prompt.
Traditional emergency phone dialers cannot detect the difference between an individual and an answering machine. Most emergency dialers that can detect the difference simply ignore these answering machines. At best these phone systems schedule the answering machine number to be redialed later. Our emergency dialer gives you the option to select any one of these response methods.
Purchased System Versus Contracted Service?
This is a question that communities should carefully consider. A purchased system gives you more control, but requires sufficient phone lines, equipment and on site technical knowledge to keep your system operational. The larger your community, the greater capital expense is required to broadcast your emergency messages in a timely fashion. If your message broadcasting system is used for more than just emergencies, it is easier to justify a purchase over contracted service. After all, emergency phone broadcasting is something you hope you never need to use.
Contracting your tornado warning emergency broadcasting service requires less up front capital and can provide a faster emergency broadcast response if your provider has the resources available. Other than a monthly subscription fee, you only pay for the emergency broadcast as it occurs. System redundancy is available as well as centralized and experienced technical assistance.
Tornado Alert Product and Service Information
Call Database Systems Corp. to learn more about our tornado warning and emergency notification services.
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