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Call Center Company

911Broadcast.com is the Emergency Alert division of DSC and provides additional information and resources relating to our products and services. The following are websites associated in a particular category that have chosen to exchange resource information with our website.

telecommunications software solution Since Database Systems Corp.'s inception in 1978, DSC has specialized in the development of communications software and call center systems. Beginning with our CRM and call center applications, DSC has developed computer telephony integration software and PC based call center phone systems. Supporting both inbound and outbound call center activities, our technology includes interactive voice response and voice broadcasting systems. These products have been developed to run on a wide variety of computer systems.

911Broadcast.com is a service division of Database Systems Corp. and provides emergency notification phone service and dialers that let you contact thousands of households in your community in the event of a natural or man-made disaster. This service can be activiated over the Web or by phone.

The following companies and organizations provide products and services relating to the call center industry.



  • Pre Employment Screening | Call Center Management Consultant - SACS is the most predictive call center software for pre employment screening, agent selection and retention.
  • Business processing outsourcing - site offers informative articles on outsourcing including outsourcing resource and tips
  • Voice Print International - Supplies telephone call recording, screen recording, call center monitoring, and workforce optimization software solutions improve business and operational performance.
  • Call Center Customer Service Practice - CallCenterCafe provides call center information, best practices, management resources and a call center professional membership site for effective call center customer service practice.
  • Audio Conference Calling - GAN Conferencing provides operator assisted and unassisted audio conference calling services for more effective business communications.
  • Solution Made Easy - Call center workforce optimization software solutions including call recording, quality monitoring, workforce management, performance management, speech analytics, and agent coaching.
  • Call Center Services - 24-7 INtouch is a 24/7/365 multi-channel call center specialized in inbound call center services, toll-free customer support, order taking services, email response, live chat, and more!
  • Call Center Development Services (CCDS) - CCDS offers a non-VOIP hosted predictive dialer service for call centers of any size. The Centcom solution has it all: flexibility, scalability, reliability, training and 24/7 support.





Forest Fires - Emergency Dialer For Forest Fire Warnings

civil alert forest file warning With our emergency notification phone service, you can broadcast warning messages to thousands of households in your community warning of catastrophic disasters including forest fires. Messages can be simultaneously delivered in just minutes using our network of phone systems and services. Pre-recorded warning messages can be played giving households information regarding the forest fires location and whether a community evacuation is planned or necessary. You can send a broadcast warning to specific neighborhoods or communities in the event of a wildfire and provide priority delivery of these messages to those nearest the fire danger. Multiple messages can be delivered to different members of the community based upon proximity to the blaze. Calls can be directed to operators that are standing by to handle special individual emergencies. Messages can also be broadcast seeking volunteers or special assistance from emergency personnel.






911Broadcast Technical Library Categories

  • 911Broadcast User Reference Guides
  • Emergency Terms and Definitions
  • Community Emergency Applications
  • Government And Regulations
  • Emergency Alert Technology
  • Weather Related Emergency
  • Emergency Notification Best Practices